Our esteemed clients, in order to make sure you do not have trouble when shopping on our site, we make a return policy, please have a look before you place order. |
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1 We do not accept exchange unless there is a defect in the items that makes it unusable, but you need to apply for exchange within 7 days after you received the goods, otherwise we do not process it.
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2 If the goods are confirmed for bad quality, we accept exchange and also it only can be exchanged for goods of the same style or same price. |
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3 We do not accept exchange for size so please check the sizing carefully before you place order.
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4 Because of lighting, there will be color difference of actual color and photo color, we do not exchange for color difference. |
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5 We accept exchange for individual defective product in your order.
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How to return items |
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If you are returning item because it is defective, or because of a mistake on our part, please feel free to contact us and we will accept return goods & exchange. |
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1 The product must be post-marked no later than 7 business days from the day you received it, at this time you need to inform us if you want to return & exchange, including your order NO. and the reason you want to return or exchange. If the goods have been defective,
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2 The goods should be return in perfect condition in the original packaging indicating whether you require a exchange. Due to the nature of our products hosiery cannot be accepted for exchange if the item has been used.
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3 Customer must email us with a tracking number after product has been sent out (Noted within 7 business day). |
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4 After we received the goods which you return, then we will process the exchange for you. |
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Thanks and enjoy shopping on our site!
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